Product Support

CU PolicyPro Login
Login for CU PolicyPro Operations Manual - For Users Set Up After to 2008 (or those with manual resets or conversions)
http://policypro.cucorp.com

Login for CU PolicyPro Operations Manual - For Users Prior to 2008
https://ops.cucareonline.com/

The login page has a forgotten password link if you can't remember your password.  If you need assistance logging in, contact hrsupport@cusolutionsgroup.com.


CU PolicyPro 2011.2 Update Information

CU Solutions Group is pleased to announce the semi-annual update for the  CU PolicyPro Operations Manual update, Version 2012.1. This update includes seven new policies and twenty one revised policies. The full text of the updated policies as well as the tracked changes version of each update can be found in the library section of the online manual.  

It is important to note that when updates are made to the Master Manual, these updates do not automatically go into your working manual.  We do not want to take the chance of overwriting your content, or putting in content that may not apply to your credit union. 

Documentation
The following documentation is available online to help you understand the updates and incorporate them into your working manual:

1.     Update Overview - this lists all of the updated and new policies and provides a brief overview of what was updated any why it was updated.
2.     Updating Your Manual - this provides instructions on removing the existing policy from your working manual and bringing in the updated policy in its entirety.
 
More Information
An informational video has been recorded and is available to give you more information on the changes. Watch the video.
 
As with all the policies, you may need to modify these updates to meet your specific needs and ensure they comply with state law regulations.
 
If you have any questions, please contact support at hrsupport@cusolutionsgroup.com.
 

More Information
An informational video has been recorded and is available to give you more information on the changes. Watch the video.

 
As with all the policies, you may need to modify these updates to meet your specific needs and ensure they comply with state law regulations.
 
If you have any questions, please contact support at hrsupport@cusolutionsgroup.com.