Michigan Solutions, along with our partners FIS and CSCU, deliver innovative, flexible and cost effective card solutions to credit unions. We provide a customized, holistic card offering that maximizes value for both the credit union and their respective members.
Michigan Solutions brings impressive experience and knowledge to keep our credit unions competitive in their respective markets by providing the most comprehensive range of solutions - including the best end-to-end credit and debit card processing, finest risk management programs, exemplary client and cardholder support, as well as turnkey enhancement services for your card products.
Internal Credit Program
This option allows credit unions to handle everything on their own, in conjunction with their data processing system. This integrated solution offers instant access to cardholder data. You control virtually all aspects of the card program including member service, collections and statement generation.
With this program, you do the marketing, fund the loans and own the receivables - all while saving money by managing collections, controlling loan losses and handling back-office administration. You decide the program terms that you want to offer your members.
Michigan credit unions can enhance the card experience for members through an Instant Issue process. Instant Issue leads to increased activation and member education ultimately that drives interchange revenue every time a member uses the card.
Through our partnership with Richardson Business Solutions, your credit union will be able to reduce mail costs by producing credit, debit and prepaid plastic cards "on-the-spot", eliminating the wait time for members, and allowing them to select their own PIN and activate the card for immediate use.
And should a member find themselves in a situation where a card is lost or stolen, you can immediately address their needs with Instant Issue.
Our partnership can provide your credit union with the software and system components to run a successful, secure and Visa/MasterCard compliant Instant Issue program in-house.
Our turn-key solution offers:
- Configuration and onsite installation of hardware
- Help Desk support via phone/internet or remote services
- Equipment and software maintenance and updates
- Policy and procedure documentation
For more information, contact Alan Babcock, CU Solutions Group Lending and Insurance Consultant, at 800-262-6285 ext. 252.