How can we help you? CU Solutions Group Technology Solutions is here to give a little (or a lot) of help to our friends with comprehensive client support.
We know there are those weekend or middle of the night emergencies that just can’t wait until regular business hours. Who needs sleep anyway? CU Solutions Group is here to help whenever you need us – just keep in mind that any after hours or emergency contact or support will be charged at a rate of $375 per hour, per incident.
After hours includes holidays, weekends or weekdays before 9:00 a.m. and after 5:00 p.m. (EST).
To reach CU Solutions Group after hours, email 911@cusolutionsgroup.com with:
If you need non-emergency help during normal business hours, 9:00 a.m. to 5:00 p.m. (EST), please email support@cusolutionsgroup.com with:
A member of our support team will respond as soon as they can.
You can also call the support team directly during normal business hours at 800.262.6285, ext. 511.
