CU Solutions Group's Service Commitment

Your number one priority is the health and financial well-being of your members. Like you, we are closely monitoring the latest news regarding the coronavirus (COVID-19). We want to instill confidence that we are aligned with your mission.

The service we provide you will not be disrupted. Our dedicated team is agile, mobile, and well-equipped for continued, secure operations on a remote basis. In addition to uninterrupted service to our clients, we have taken steps internally to help our teammates stay healthy as the situation evolves.

We remain positive and believe life will return to normalcy soon. Until then, we will navigate the situation together and help keep members healthy and loyal.

Below, please find contact information for Technology Solutions, Marketing Solutions, HR Performance Solutions and Strategic Advisory Solutions:

Technology Solutions

General inquiries and support
  • Phone: 800-262-6285, ext. 511

  • If unavailable, leave the following details:
    • Your organization’s name, your name, your phone number and extension.
  • Email: Support@CUSolutionsGroup.com
After hours
  • 24-hour support line: 888-664-1333
  • Emergency email: 911@CUSolutionsGroup.com

Marketing Solutions & Love My Credit Union Rewards

  • Phone: 866-348-2887
  • Email: ClientSupport@CUSolutionsGroup.com
Sprint support
  • Phone: 866-348-2887
  • Emai: ClientSupport@CUSolutionsGroup.com
TurboTax support
  • Phone: 866-348-2887
  • Email: ClientSupport@CUSolutionsGroup.com
MemberXP support
  • Email: MemberXPSupport@CUSolutionsGroup.com
Save to Win, Agency Services and GSTV support
  • Phone: (800) 262-6285 ext. 513
  • Email: ClientSupport@CUSolutionsGroup.com

HR Performance Solutions

General inquiries and support
  • Phone: 800-940-7522
  • Email: Info@CUSolutionsGroup.com
Performance Pro support
  • In-program chat tool
  • Email: Support@HRPerformanceSolutions.net
  • Phone: 800-940-7522, option 2
Compease support
  • Email: Compease@HRPerformanceSolutions.net
  • Phone: 800-940-7522, option 3

Strategic Advisory Solutions

General inquiries and support (CEO Review, Strategic Planning, Leadership, Coaching and Board Governance)
  • Phone: 734-793-6335
  • Email: StrategicAdvisors@CUSolutionsGroup.com
Compliance
  • Phone: 734-793-3493
  • Email: ComplianceConsulting@CUSolutionsGroup.com
CU Risk Intelligence
  • Phone: 800-262-6285, ext. 616
  • Email: CURiskIntelligence@CUSolutionsGroup.com

For any other questions or inquiries, please use our general contact form or reach us at 800-262-6285.

Sincerely,
Dave Adams
President/CEO, CU Solutions Group