Portsmouth, N.H. & Livonia, Mich. (April 30, 2020) — SilverCloud, Inc., the only support solution built exclusively for the financial services industry, and CU Solutions Group (CUSG), a credit union service organization offering leading-edge products and services in the areas of technology, marketing, HR performance and strategic advisory, announced a partnership that assists credit unions in easily delivering better member support solutions.
As credit unions navigate the sudden shift to digital banking and remote employees, the need for solutions that help credit union members and employees has never been greater. Credit unions are turning to existing partnerships, especially to CUSOs, to help them evaluate the right solutions and options. The partnership between SilverCloud and CUSG allows credit unions the ability to quickly get the support solutions they desperately need from an approved and trusted vendor.
SilverCloud CEO Scott Cornell said, "We are excited about our partnership with CU Solutions Group. Our credit unions have had tremendous success with SilverCloud's support solutions. The COVID-19 pandemic has really increased the need for credit unions to have a support solution that they can quickly turn on to support their members. Working with CUSG will allow us to increase our ability to help more credit unions as they work through this and beyond."
This partnership is one of many in a line of web and app enhancements CUSG is eager to provide credit unions.
"Helping credit unions thrive in a growing digital and remote economy was a top priority for CUSG before the pandemic forced many to change how they bank and do business," said Dave Adams, president/CEO of CU Solutions Group. "But now, our partnership with SilverCloud expands these solutions at a moment when streamlined, digital banking channels and member communication are more important than ever." To promote this new partnership, CU Solutions Group and SilverCloud are offering 90 days of free service to credit unions not currently offering the digital support web enhancement. For more details, visit CUSolutionsGroup.com/Technology-Solutions/SilverCloud.
SilverCloud, headquartered in Portsmouth, N.H., is a leading provider of support solutions built exclusively for banks and credit unions. Trusted by more than 200 financial institutions, SilverCloud helps banks and credit unions deliver better support to reduce costs and improve experience by automating support creation, management and delivery. Easy to implement and maintain, SilverCloud ensures success and a tangible ROI. For more information, visit www.SilverCloudinc.com.
Headquartered in Livonia, Mich., CU Solutions Group is an award-winning credit union service organization that offers products and services in the areas of technology, marketing, HR performance and strategic advisory. The organization is home to national credit union-focused brands including Love My Credit Union Rewards, Save to Win, MemberXP, CUBE TV Studios, Compease and Performance Pro. The company has more than 100 investors comprised of credit unions, credit union leagues and credit union system organizations and maintains strategic partnerships with Intuit TurboTax®, GSTV and CU Risk Intelligence. For more information, visit CUSolutionsGroup.com.
Nick Olexa, VP of Corporate Marketing