Don't Get Snagged on ADA Compliance Requirements

  • Share:
technology

Q12018TechBlog1

The lack of ADA website standard specifics and the continued delay of new regulations mean it can be hard to know what’s required of credit unions in terms of website accessibility. However, this doesn’t mean ignorance can be used as a shield against ADA compliance. The Department of Justice (DOJ) has become more diligent in the enforcement of ADA violations, and credit union compliance and risk staff, as well as the leadership team, would do well to learn more about ADA Title III regulations.

WCAG 2.0

In the absence of updated ADA regulations, the globally recognized consensus for web accessibility is the Web Content Accessibility Guidelines (WCAG) 2.0. WCAG is published by the Web Accessibility Initiative of the World Wide Web Consortium, a standards organization for the internet, and operates on three conformance levels: A, AA and AAA. The highest level, AAA, will have the most impact on design and appearance of a website and may not be practical for every page.

WCAG 2.0 was announced in 2008 as a set of guidelines for web developers and is organized under four principles:

Perceivable

Information and user interface components must be presentable to users in ways they can perceive.

Operable

User interface components and navigation must be operable.

Understandable

Information and the operation of user interface must be understandable.

Robust

Understanding these technical elements can provide an elementary baseline for auditing a website and implementing changes.

Success Criteria

According to Sean Bradley, president and chief technology officer at AudioEye, a technology firm that specializes in online accessibility, “Specifically, Level AA Success Criteria is the target benchmark that is commonly required in the context of ‘compliance’ as defined through the various legal mandates and precedents related to conforming with ADA Title III requirements.

“In order to conform with WCAG 2.0 AA, designers and developers must constantly benchmark their creations against the testable success criteria provided through these internationally recognized standards and best practices. Content publishers — those updating and publishing content to their website (commonly via a Content Management System) — must, also, benchmark their published materials against the same testable success criteria.”

Website compliance may not be top of mind for credit unions when creating or updating their website; however, it does affect how who can easily access the services and products offered on the site — and limiting your audience is never a good thing! Review the WCAG 2.0 criteria before making any updates to keep your web presence as accommodating as possible.

  • Share:


« Return to "Trends"
TrendScan logo
<< Back to Articles

Latest Trends

  1. The Member Service Experience
  2. Become a Tax Resource for Members
  3. Should You Still Be Concerned about ADA Website Compliance?
  4. What Is a DDoS Attack and Why Should Credit Unions Be Concerned?
  5. Anticipating Change with a Succession Plan
  6. Don't Get Snagged on ADA Compliance Requirements
  7. The Performance Management Conundrum: Structure vs. Creativity
  8. Experience Company Growth and Discovery with Employee-Driven Communication
  9. The Planning Process - Improved
  10. Building a Website with the User in Mind
  11. Content Marketing: Well Worth the Effort
  12. Your Social Media Accounts Deserve Quality Content
  13. Are You Ready to Adopt a Continuous Performance Management System?
  14. What Credit Unions Should Do with Ambiguous ADA Standards
  15. Continuous Performance Management is Disrupting HR
  16. The Website Audit Your Credit Union Needs
  17. 5 Things Credit Unions Can Learn from Cyber Attacks
  18. Optimizing Websites for Voice: What You Need to Know
  19. The Importance of Creating Quality Content
  20. 3 Succession Plans Your Credit Union Needs
  21. 7 Tax Changes Your Members Need to Know About
  22. Whatís Hot in Performance Management Technology
  23. Americansí Lack of Financial Literacy Is an Opportunity for Credit Unions
  24. Are You Properly Rewarding Your CEO?
  25. Why HR Should Take Advantage of Employee Self Service
  26. Credit Unions Could Replace Predatory Lenders
  27. The Quest for a One-Stop Shop Financial App
  28. Is Your Executive Compensation Still Appealing?
  29. 3 Website Design Trends for 2019
  30. Consumer Appetites in Mobile Innovation
  31. 3 Ways Credit Unions Can Prepare for a Cyber Extortion
  32. Build Up Membership Through Supportive Savings Programs
  33. Consumer Attitudes Toward Digital Advertising
  34. The Credit Union Advantage for the Digital Customer
  35. Wanted: Apps for Clarification and Simplification
  36. People Analytics: Bringing HR and Data Together
  37. Popular DDoS Mitigation Methods in 2019
  38. Volunteer and Young Board Members Need Development
  39. Prioritizing the Credit Union Employee Experience
  40. The Win-Win Results of Prize-Linked Savings for Credit Unions and Members
  41. 3 Key Factors for Creating Good Content
  42. 4 Steps to Increased Social Media ROI
  43. Shifts and Trends to Know About in E-Learning
  44. What the C-Suite Wants out of Social Media
  45. Credit Union Compensation: Philosophy or Strategy?
  46. Is Your CMS the Right Fit?
  47. How Useful Are Member Personas for Credit Union Marketing Teams?
  48. Selling Payments and Wealth Management Services
  49. A Simple Way to Unify Your Marketing Efforts
  50. How Credit Unions Can Formalize the Branding Process
  51. Keeping Up with Digital Lending Convenience
  52. Making Sure You Have the Right Leaders in the Right Seats
  53. Learning Management Systems: What Credit Unions Should Consider
  54. How Credit Unions Can Embrace Storytelling in Marketing
  55. How to Identify What You Want in an ESS
  56. Empowering Employees and HR with the Latest Technology
  57. Credit Unions Can Complete with Shadow Banks
  58. The Dream Team for Successful Online Customer Interactions
  59. How to Generate Content with Fewer Resources
  60. 2 Big FinTech Goals for Credit Unions
  61. Are You Missing Out on the Power of Video?
  62. Are Your Landing Pages up to Snuff?
  63. Do You Know Why Payday Loans Are Used so Much?
  64. If Your Site Isn't Mobile Optimized, You're Losing Out
  65. Protect Your Credit Union with a Website Accessibility Response Plan
  66. 6 Factors for Choosing the Right ESS System
  67. What Borrowers Wished Credit Unions Knew
  68. Caution: Customers Don't Always Ask for What They Want
  69. 5 Guideposts to Measure Your Brand Promise Against
  70. 3 Factors Impacting Credit Union Compensation Plans
  71. Don't Underestimate the Power of Financial Education
  72. Leveraging Social Media for Member Engagement
  73. Underestimate the Onboarding Process at Your Peril
  74. Finding the Best Platform for HR Technology
  75. The Role of HR and Hiring Managers in the Candidate Experience
  76. 3 Brand Promises Credit Unions Can Learn From
  77. Why You Should Invest in an Applicant Tracking System
  78. Don't Undervalue Your Brand Promise
  79. Content, Tools, and Channels to Capture Consumer Attention
  80. The Best Compliance Training with New Topics You Will Need
  81. Just How Distracted Are Consumers?
  82. Preparing a Transparency Communication Plan
  83. Preparing for Compensation Transparency

Related Trends

  1. Credit Unions Could Replace Predatory Lenders
  2. 5 Things Credit Unions Can Learn from Cyber Attacks
  3. Do You Know Why Payday Loans Are Used so Much?
  4. What Borrowers Wished Credit Unions Knew
  5. Should You Still Be Concerned about ADA Website Compliance?
  6. Don't Get Snagged on ADA Compliance Requirements
  7. Consumer Appetites in Mobile Innovation
  8. The Quest for a One-Stop Shop Financial App
  9. Wanted: Apps for Clarification and Simplification
  10. What Credit Unions Should Do with Ambiguous ADA Standards
  11. What Is a DDoS Attack and Why Should Credit Unions Be Concerned?
  12. Building a Website with the User in Mind
  13. 3 Ways Credit Unions Can Prepare for a Cyber Extortion
  14. 3 Website Design Trends for 2019
  15. The Credit Union Advantage for the Digital Customer
  16. Optimizing Websites for Voice: What You Need to Know
  17. Is Your CMS the Right Fit?
  18. 2 Big FinTech Goals for Credit Unions
  19. Caution: Customers Don't Always Ask for What They Want
  20. The Website Audit Your Credit Union Needs
  21. Keeping Up with Digital Lending Convenience
  22. Protect Your Credit Union with a Website Accessibility Response Plan
  23. Credit Unions Can Complete with Shadow Banks
  24. Popular DDoS Mitigation Methods in 2019

Industry insights
to your inbox!

Subscribe