Page 9 - 2020 CU Solutions Group Annual Shareholder Report

MemberXP was another addition to our marketing These strategic additions and adjustments placed
solutions. By offering member feedback collection CUSG in a strong position to deliver the solutions we
through omnichannel technology and an indus- anticipated credit unions would need in 2020. And
try-specific analytics platform, MemberXP helps while no one could predict the start to 2020 that
credit unions understand, respond to and improve we’ve seen, our optimism for the rest of the year
their member experience. As we know, employee ahead isn’t shaken.
experience is just as important to the health and
growth potential of an organization. For this reason,
our Performance Solutions team worked to bring The
Learning Center to market. Combining an integrated
learning management system with an extensive li- Many thanks,
brary of courses, The Learning Center maximizes
training investment in a credit union’s employees and
®
can be integrated with Performance Pro .
While we had already confirmed a partnership with
AffirmX last year to expand our compliance solutions Pete P. Dzuris
for credit unions nationwide, in 2019 we formed a Chairman of the Board, CU Solutions Group
multileague investment entity, CU Risk Intelligence,
LLC, to strengthen the AffirmX and ComplySight ®
products in the marketplace.

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